http://www.techiecorner.com/17/how-to-set-your-own-support-information-in-system-properties/
The information provided by the Support Information button is found in OEMINFO.INI, which is found in the sysdir, i.e. %windir%\SYSTEM on Win95-98-Me, %windir%\SYSTEM32 on NT-based and newer.
File has the following format:
[Version]
Microsoft Windows 2000 SP4
WinVer=5.00.2195
[General]
Manufacturer=Dell
Model=Inspiron 8100
SupportURL=http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?servicetag=BSRG111
[Support Information]
Line1=Your Dell Service Tag is BSRG111
Line2=Your Dell Express Service Code is 25683756085
Line3=Dell Ship Date was 11/28/2001
Line4=This information verified 11/11/2011.
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